Which claim is described as being made by the policyholder's own insurer?

A claim made by the policyholder's own insurer is known as a first party claim. This type of claim occurs when the insured seeks benefits or compensation directly from their own insurance policy for damages or losses sustained. It involves the insurer covering the policyholder's damages as stipulated in the insurance agreement, such as in cases of property damage or personal injury.

In a first party claim, the relationship is solely between the insurer and the insured, making it distinct from other types of claims such as third party claims, where a claimant seeks compensation from someone else's insurance policy due to damages they have suffered. Excess claims typically refer to situations where additional coverage beyond a primary insurance policy is sought. Joint claims involve multiple parties or insurers working together to settle a matter. Understanding the distinction between these claim types is essential within the insurance field to ensure appropriate claims handling and processing.